Terms & Conditions
Last Updated: 28 September 2026
Welcome to HK Matrimony. By using our website, services, or contacting us for matrimonial assistance, you agree to these Terms & Conditions. Please read them carefully before using our services.
1. About Our Service
HK Matrimony provides private matrimonial matchmaking services designed to help individuals and families find suitable marriage proposals. Our services may include registration and collection of your matrimonial information, profile assessment and verification, assistance from our Matchmakers, sharing suitable profiles through our secure Matchmakers Portal, communication with registered members through phone, WhatsApp, email, or other agreed communication methods, and guidance and assistance throughout the matchmaking process.
HK Matrimony is a matchmaking service and does not guarantee that every registered individual will find a suitable match or enter into marriage.
2. Eligibility
By registering with HK Matrimony, you confirm that you are legally eligible to seek marriage under the applicable laws of your country, that the information you provide is accurate and belongs to you, that you will not provide false, misleading, or fraudulent information, and that you will not use our services for any unlawful or inappropriate purpose.
If you are registering on behalf of another person, you confirm that you have their permission to provide their information and communicate with us on their behalf.
3. Information You Provide
To provide our matchmaking services, we may request information such as your name and age, gender, religion, education and occupation, marital status, family and personal information, contact details, photos, and matrimonial preferences and requirements.
You are responsible for ensuring that the information you provide is truthful, current, and complete. You should inform us if any important information changes.
4. Profile Sharing and Matchmaking
By registering with HK Matrimony, you authorize us to use the information you provide for matchmaking purposes. Your profile may be shared with our internal Matchmakers Portal, which contains profiles available for matchmaking.
The purpose of sharing your profile is to allow our Matchmakers to identify potentially suitable proposals based on the information and preferences you provide.
We do not guarantee that any profile presented to you will be suitable, genuine, compatible, or ultimately result in marriage. You are responsible for making your own decisions regarding any person or family introduced through our service.
5. Accuracy and Verification
HK Matrimony may take reasonable steps to review or verify information provided by registered individuals. However, we cannot guarantee the accuracy, completeness, authenticity, character, background, financial circumstances, marital status, or intentions of every individual or family represented in our database.
Users should independently verify important information before making personal, financial, or marriage-related decisions.
6. Communication
By registering with HK Matrimony, you agree that our team may contact you through phone calls, WhatsApp, email, or other communication methods you provide to us.
Communication may relate to your registration, profile, matchmaking opportunities, appointments, follow-ups, or our services. You may request to stop receiving non-essential communications from us at any time.
7. User Responsibilities
You agree to provide genuine and accurate information and to treat other individuals and families respectfully. You must not misuse information received through HK Matrimony or use another person’s information for harassment, fraud, impersonation, or any unlawful activity.
You must not copy, publish, distribute, sell, or misuse profiles obtained through our service, or attempt to gain unauthorized access to our website, systems, or Matchmakers Portal.
You should inform HK Matrimony if you discover that information associated with your profile is incorrect.
8. Privacy and Confidentiality
We take reasonable measures to protect the personal information provided to us.
Your information is handled in accordance with our Privacy Policy.
We do not sell or share your personal information with third-party companies for their own marketing purposes.
Your profile may be shared within our secure Matchmakers Portal for matchmaking purposes as described in our Privacy Policy.
Because some communication may take place through WhatsApp, phone, or email, you should exercise appropriate caution when sharing sensitive personal information through these communication channels.
9. Fees and Payments
Where applicable, HK Matrimony may charge registration, matchmaking, consultation, or other service fees.
Any applicable fees and payment terms will be communicated to you before the relevant service is provided.
Once a service has been purchased or commenced, eligibility for refunds, cancellations, or adjustments will depend on the terms communicated to you at the time of purchase.
HK Matrimony reserves the right to change its service fees in the future. Any applicable changes will be communicated before they apply to a new service or renewal.
10. No Guarantee of Marriage or Match
HK Matrimony provides matchmaking assistance but does not guarantee:
- A successful match.
- A specific number of proposals.
- Marriage with any particular person.
- Compatibility between individuals.
- The accuracy of information provided by another registered individual.
- The actions, intentions, or conduct of another person or family.
The final decision to communicate, meet, proceed with a proposal, or enter into marriage always belongs to the individuals and families involved.
11. Third-Party Conduct
HK Matrimony is not responsible for the actions, statements, decisions, representations, or conduct of individuals or families introduced through our matchmaking service.
Users should exercise reasonable care and conduct their own verification before sharing sensitive information, meeting someone in person, making financial commitments, or proceeding with a marriage proposal.
HK Matrimony should be informed of any serious concern, suspected fraud, impersonation, harassment, or inappropriate conduct connected to our services.
12. Website Use
You agree not to:
- Attempt to disrupt or damage the website.
- Introduce malicious software or harmful code.
- Attempt unauthorized access to administrative areas or systems.
- Scrape, copy, or commercially exploit website content without permission.
- Use the website for fraudulent, unlawful, abusive, or misleading purposes.
We reserve the right to restrict or terminate access where we reasonably believe these Terms & Conditions have been violated.
13. Intellectual Property
Unless otherwise stated, the content of the HK Matrimony website, including its text, branding, graphics, logos, design, and other materials, belongs to HK Matrimony or is used with appropriate permission.
You may not reproduce, copy, modify, distribute, or commercially use our website content without prior written permission.
14. Suspension or Termination
HK Matrimony may suspend, restrict, or terminate a user’s access to its services if:
- False or misleading information has been provided.
- The service is being misused.
- A user violates these Terms & Conditions.
- A user engages in abusive, fraudulent, threatening, or unlawful conduct.
- Continued access may create a security, privacy, or other legitimate concern.
Users may also request the deletion of their profile and personal information, subject to any legal or legitimate business requirements that may require certain information to be retained.
15. Website Availability
We aim to keep our website and services available and functioning properly. However, we do not guarantee that the website or any particular service will always be available, uninterrupted, or error-free.
We may temporarily suspend or modify services for maintenance, security, technical issues, or other operational reasons.
16. Limitation of Responsibility
HK Matrimony provides matchmaking assistance based on information supplied by users.
To the extent permitted by applicable law, HK Matrimony is not responsible for losses, damages, disputes, or consequences arising from:
- Decisions made by users regarding another individual or family.
- Information supplied by another user.
- Personal meetings or communications between users.
- A relationship or marriage resulting from an introduction.
- Misuse of information by another person.
- Events or circumstances outside our reasonable control.
Nothing in these Terms & Conditions is intended to exclude any responsibility that cannot legally be excluded under applicable law.
17. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, legal requirements, or business practices.
Any updated version will be posted on this page with a revised Last Updated date.
Your continued use of our services after an update means that you acknowledge the revised Terms & Conditions.
18. Governing Law
These Terms & Conditions shall be interpreted in accordance with the applicable laws of Pakistan, unless otherwise required by applicable law.
Any dispute relating to our services shall be handled in accordance with the applicable legal and jurisdictional requirements.
19. Contact Us
If you have any questions about these Terms & Conditions or our matchmaking services, please contact us:
Email: [email protected]
WhatsApp: +92 334 5822599
HK Matrimony
Private Matrimonial & Matchmaking Services
